The organisation chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department.
Housekeeping department chart not only provides for a systematic direction of orders, but also protects employees form being over directed. The chart shows that each employee should take orders only from the person directly above him / her.
Also a copy of the chart should be posted in an area so that all housekeeping staff can see where they fit into the overall organisation of the department. Ideally all hotels place the organisation chart on ether the housekeeping control desk room or the place where usually the daily briefing happens.
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