Job Description for Breakfast Attendant

Position Title: Breakfast Attendant 
Reports To: Restaurant Manager / Restaurant Captain
Position Summary:
As a Breakfast Attendant you would be primarily responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. With a minimal supervision provide exceptional guest service by welcoming them and be well attended at all times.
Responsible to track and record all complimentary / paid breakfast for hotel guests and walk-in's. And also maintains the breakfast and lobby area in a clean and organized condition at all time.

Breakfast Attendant Duties and Responsibilities:

  • Normal duty timings are from 0530 AM to 01 PM.
  • Welcoming and providing with personalized service to all guests.
  • Assists guests by helping them to seat and pouring coffee, cleaning tables and also cleaning of dining and buffet area.
  • Attend to hotel guest needs and requests.
  • Must be aware of restaurants menu items and beverage choices.
  • Must know about the entire property, services, hours of operation, locations, near by places of interest etc.
  • Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
  • Preparing foods such as fruit and milk machines or dispensers.
  • Responsible for stocking coffee, juice, and milk machines or dispensers.
  • Ensure breakfast items are continually replenished and presented in an appealing manner.
  • Setting out / arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service.
  • Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the breakfast shift.
  • Clearing and cleaning tables as they are vacated.
  • Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.
  • Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.
  • Any other duties around preparation, set up and service of the complimentary breakfast.
  • Maintain the inventory of all breakfast products.
  • Able to work with point of sale software and inventory software.
  • Generate KOT (Kitchen order ticket), add modifiers or remarks and able to make settlements in case of paid breakfasts.
  • Washing, wiping serving equipment and returning it to storage.
  • Locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Returning reusable supplies to storage.
  • Responsible for taking inventory of food, beverages and supplies for each day.
  • Assist with closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations.
  • Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
  • Close out shift by cleaning and restocking supplies for next day or shift.
  • Ensure guests are provided with the highest quality product and service at all times.
  • Solve guest issues with professionalism and always maintain hospitable attitude.
  • Any other duties as requested by restaurant supervisor / captain or manager.
Prerequisites:
Service minded, friendly professional behavior.
Multi task, remain associate and guest service centric.
Good knowledge of Food and Beverage Service.
Education:
Diploma in hotel management or similar qualification. Proficiency in working with Computers, Point of Sale (POS) and Inventory software.
Experience:
One to two year experience in similar role, preferably in a full service or luxury hotel.

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