Job Description for Chief Engineer in hotels


POSITION TITLE: Chief Engineer (CE) / Engineering Manager
REPORTS TO: General Manager / Asst. General Manager
POSITION SUMMARY:
Responsible to manage all aspects of maintenance staff on a daily basis. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of hotel operations.
Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources.
CHIEF ENGINEER DUTIES AND RESPONSIBILITIES :
  • Familiar and complies with the hotels mission and standards in performing maintenance activities.
  • Maximise maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction.
  • Represents the engineering department during the daily HOD morning meetings. 
  • Prioritise, plan, schedule assign and supervise the engineering department staff.
  • Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
  • Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
  • Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
  • Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety etc.
  • Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
  • Prepare reports as required by the Housekeeping Manager and General Manager.
  • Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
  • Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
  • Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.
  • Ensure the proper use and periodic maintenance of all equipment.
  • Perform daily and weekly property document inspections.
  • Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code.
  • Establish and maintain department equipment and supply inventory levels appropriate to property requirements
  • Provide training to staff on supplies, inventory, maintenance and ordering procedures.
  • Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
  • Maintain, monitor and test hotel's emergency and security systems, features like Fire Alarm, CCTV, baggage scanners etc.
  • Discuss with GM / Owner / Department heads on  maintenance status and inspection reports.
  • Respond to corporate and management inquires.
  • Develop, implement, and direct all emergency programs.
  • Develop, implement and manage energy conservation programs for the property to minimise expenses.
  • Coordinate with the equipment suppliers for AMC and any outstanding issues.
  • Ensure maintenance staff is wearing proper uniforms with name tag and upholds hotels grooming and hygiene standards.
  • Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations.
PREREQUISITES:
Advanced knowledge of building management/engineering with positive attitude, Good communication skills and Committed to delivering a high level of customer service.
EDUCATION:
Bachelor or science, Diploma or college degree in Electrical or Civil engineering preferred.
EXPERIENCE:
Minimum of 5 years maintenance experience and 3 years supervisory or manager experience in engineering hotel department.

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