Job Description for Hotel AV Technician

Position Title: Audio Video Technician / AV Technician 
Reports To: IT Manager / Banquet Manager
Position Summary:
Verify that all AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair and clean  as and when necessary. 
Additionally Operate and maintain all hotel house in-audio system, also assist and instruct guests/customers regarding proper usage/operation of AV equipment.

Audio Video Technician Responsibilities:

  1. Assists in providing technical support and setup of AV equipment's to the Banqueting department, other hotel staffs and guests.
  2. Assists in guiding the users to help setup AV systems or resolve escalated issues.
  3. Assists in documenting all technical issues within the incident management system.
  4. Troubleshoots and maintains all the AV equipment's.
  5. Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard Engineering practice.
  6. Banqueting hall audio –video equipment maintenance and service and to be ready to use all times.
  7. Hotel Guest Rooms TV channels  and transmission systems is up-to-date and in operation all the time.
  8. Arranged the systems well in advance before the functions and collect and placed them back in the stores in good working conditions.
  9. Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skillfully, economically, efficiently and completely.
  10. Ensures that electrical rooms, electrical panels audio – video control rooms are kept clean and orderly.
  11. Immediately notifies the Shift Engineer on duty on any unusual occurrences on any of the electrical lines, panels or controls, equipment's.
  12. Identifies upgrading needs for new AV systems, tools & equipments.
  13. Participates in the installation of AV recording and Video calling systems during banquet events.
  14. Ensures that the equipment's & tools meet their requirements & specifications before they their deployment.
  15. Set-up, operate, and troubleshoot AV / projection equipment's / Mic / other devices.
  16. Oversee the set-up of AV equipment in banquet/meeting rooms.
  17. Ensure AV equipment is operational, labeled, repaired and cleaned when necessary.
  18. Adheres to the specified hygiene and personal appearance standards of the hotel and his area.
  19. Adheres to the set procedures for attendance and timekeeping.
  20. Assists in all IT related issues as and when required.
  21. Assists his fellow workers on other trades, not related to his own work, and and when necessary.
Prerequisites:
Highly motivated and a team player.
Excellent interpersonal and guest contact skills.
Ability to work well under pressure in a fast paced environment.
Education:
Technical Diploma or Degree in related field. Excellent computer proficiency.
Experience:
Should have 2 to 5 years experience in Installation, Configuration and Maintenance of A/V systems & equipment s such as Projectors, Control Systems, TV Panels, High-End Speakers and other Audio Video equipment's. Previous Hotel or Hospitality experience is preferred.

Comments

Post a Comment

Latest Updates on official website of Educaterer India

Loading...

Labels

Show more

Don't Miss To Read This

Image

Different Types of Guest Room Cleaning Agents / Chemicals (R1 to R9)

Cleaning agents are the most critical aids of housekeeping department in their day to day operations to keep the room and public area neat and clean. When it comes to Cleaning chemicals / agents Taski or Diversey products are considered as the bench mark in hospitality industry. There are specific products which need to be used for each cleaning requirement and these cleaning agents are given specific codes eg: R1, R2, R3 (The letter 'R' Stands for 'Room Care'.) Etc. for ease of identification, recognition and use. TASKI / Diversey R1:  Cleaning and Sanitising of Bathroom / Toilet surfaces   Area to be cleaned:  All batroom surfaces, sink, tub, tiles, floors and fittings How to Dilute: For cleaning : 20 ml in 1 ltr. water For sanitizing : 50 ml in 1 ltr. water Usage of this Cleaning Agent: Spray directly on the surface to be cleaned Leave for 2 seconds Scrub if necessary and wipe surface with clean and dry cloth Replace cloth regular...
Image

Kitchen Organisation Chart / F&B Production Organization Chart

The organisation chart of F&B Production department should provide a clear picture of the lines of authority and the channels of communication within the department. In a large hotel the department is headed by the  Executive Chef  who is assisted by the Executive Sous Chef. Kitchen / F&B production department chart not only provides for a systematic direction of orders, but also protects employees form being over directed. The chart shows that each employee should take orders only from the person directly above him / her. A copy of the chart should be posted in an area so that all kitchen staff can see where they fit into the overall organisation of the department. Ideally the organization chart need to be placed on the kitchen notice board. Hotel F&B Production Organisation chart  Kitchen Organization Chart for Small Hotel / Restaurant
Image

Different Types of Cleaning Cloths and their uses in housekeeping

There are different variety of cloths which are used in the housekeeping department for performing various cleaning activities like wet and dry cleaning by the housekeeping staff. For efficient and correct usage of these cleaning cloths same should be colour-coded and also the staff need to be well trained on selecting and using different type of cloths for specific type of cleaning. Swabs:   These are all-purpose cloths made of soft, absorbent material. They are used for wet cleaning and damp dusting of all surfaces above floor level. They can be also used for cleaning sanitary fittings such as bathtubs and wash basins. Wipes:   Wipes include loosely woven or knitted cotton cloths and non-woven cloths. Synthetic sponges may also be grouped under this category. They are available in various sizes and shapes. Sponges are better than cloths for washing walls, woodwork, glass and upholstery. Dusters:   These are meant for du...