Job description for Hotel public area attendant

POSITION TITLE: Public Area Attendant
REPORTS : House Keeping Public Area Supervisor
POSITION SUMMARY:
Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

DUTIES AND RESPONSIBILITIES:
  • Cleans rooms, hallways and restrooms.
  • Cleans and maintains restaurants and banquet halls.
  • Sweeps carpets.
  • Empties ashtrays and urns.
  • Polishes furniture and fixtures.
  • Vacuums and polishes elevators.
  • Keeps the front of the hotel free from trash.
  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner , broom and shampoo machine.
  • Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
  • Sweeps, mops, scrubs, waxes, and polishes floors.
  • Dusts and polishes metal work.
  • Collects solid linen supplies in floor linen closets.
  • Maintains housekeeping carts.
  • Removes trash collected by room attendants.
  • Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.
  • Responsible for maintaining a time schedule for cleaning of their areas.
  • Responsible for spring cleaning of their area as per the schedule given to them.
  • Authorized to   enter into offices for maintenance or other activities like pest control, shampooing of carpet etc.
PREREQUISITES:
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
EDUCATION:
High School or equivalent or 1 year diploma in hotel management. 
EXPERIENCE:
Previous hotel-related experience desired.

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