Job Description for Pool Life Guard

Position Title: Swimming Pool Life Guard / Pool Attendant
Reports To: Spa Manager / Front Office Manager
Position Summary:
The primarily objective is to ensure the safety and well being of the hotel Guests and Visitors. Keep the pool area clean and well maintained and also to ensure water hygienic and safety standards are met at all times.


Additionally welcome Guests to the pool facility and always be courteous and friendly to guests, be attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.
Life Guard Duties and Responsibilities:
  • Ensure Guests are aware of all services and activities available at the pool.
  • Ensure that proper pool testing has taken place prior to Guests using the facility.
  • Ensure all Guests are registered prior to using the pool and are aware of the rules and regulations of the facility.
  • Makes sure the swimming pool is clean and constantly monitors swimming pool activity.
  • To have required knowledge of SPA / Health club facilities along with their prices and also knows about membership procedures.
  • Ensure the sun loungers are clean, umbrellas are in working shape and, in the correct position and proper working condition.
  • Ensures that the umbrellas are fixed properly to their units and ensures that when the umbrellas are not in use, they are tidied down for safety precautions.
  • Explain to the guests about the services and activities available at the pool.
  • Use appropriate rescue techniques if observing swimmers in need of assistance.
  • Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
  • Caution swimmers regarding unsafe areas.
  • Restrict guest from using any kind of glassware near the pool area. 
  • Rescue swimmers in danger of drowning and administer first aid.
  • Provide swimming lessons and training when requested by the guest.
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
  • To regularly check the temperature of the pool to ensure they are at set standard.
  • Assist in the cleanliness and the daily upkeep of the pool area.
  • Consistently offer professional, friendly and engaging service.
  • Provide a high level of Guest satisfaction and safety through effective communication.
  • Report accidents, injuries, and unsafe work conditions to the manager, attend and complete safety training and certifications as required by the management.
  • Provide emergency care and treatment as required until the arrival of emergency medical services.
  • Follow company policies and procedures at all times and proper grooming and personal appearance to be maintained.
Prerequisites:
Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage. 
Education:
Qualified with lifeguard and first aid certificate, Excellent swimmer with Basic Schooling. To have worked in hotels before as lifeguard Skills and Knowledge. Good oral and written communication skills in English with basic computer operation skills.
Experience:
1 to 2 years hotel or club experience as a life guard.

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