Food and Beverage Services - Cycle

Food and Beverage Services come only after preparing what is to be served. Most food and beverage service businesses operate in the following cycle −
F and B Services Cycle
The upper half depicts food preparation related functions, whereas the lower half depicts food and beverage service to customers.

Food and Beverage Service Objectives

The food and beverage service is looked as a means of achieving satisfaction and making yourself feel comfortable in today’s world. The main objectives of this service are −
  • To satisfy the following needs −
    • Physiological − The need to taste different varieties of food.
    • Economical − The need to get F&B Services at the invested cost.
    • Social − The need to find friendly atmosphere.
    • Psychological − The need to elevate self-esteem.
  • To provide high quality food and beverages.
  • To provide friendly and welcoming atmosphere.
  • To provide professional, hygienic, and attentive service.
  • To impart value for money.
  • To retain the existing customers and to bring in new ones.

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There are different variety of cloths which are used in the housekeeping department for performing various cleaning activities like wet and dry cleaning by the housekeeping staff. For efficient and correct usage of these cleaning cloths same should be colour-coded and also the staff need to be well trained on selecting and using different type of cloths for specific type of cleaning. Swabs:   These are all-purpose cloths made of soft, absorbent material. They are used for wet cleaning and damp dusting of all surfaces above floor level. They can be also used for cleaning sanitary fittings such as bathtubs and wash basins. Wipes:   Wipes include loosely woven or knitted cotton cloths and non-woven cloths. Synthetic sponges may also be grouped under this category. They are available in various sizes and shapes. Sponges are better than cloths for washing walls, woodwork, glass and upholstery. Dusters:   These are meant for dusting and buffing. Soft, absorbent plai